Every shop owner starts the same way; excited about running a business and becoming his own boss. Why then do some succeed while so many fail? It’s simple, really. The truly successful owner embraces the “business” side of his shop. He understands that to achieve the dream he needs to focus on planning and execution – not activity. This champion learns “the numbers”. What to watch; what to measure; what to modify.
This is what KPIs are all about. They are simply tools successful shop owners use to:
-See where they are today compared to where they want to be
-Identify quickly whether things are getting better or worse
-Highlight areas that need improving before they become problems
An interactive “Coach’s Call” Friday, April 28th from 12pm-1pm. You’ll have had time to do your own calculations. This is the time to ask any KPI related questions.
After the “Coach’s Call,” join Rick for the last part of the series on May 31st at 7:00 pm.