Free Industry Tools

Free Industry Tools

ASA provides a number of resources to its membership and the automotive industry at large, published by the association and through its partnerships.

For additional information on any of these publications, please contact Leona Dalavai Scott, Director of Marketing & Communications, at (817) 514-2900, or via email at leonad@asashop.org.

ASA/NAPDRT Aluminum Study White Paper

new-starburstThe National Alliance of Paintless Dent Repair Technicians (NAPDRT) approached the Automotive Service Association (ASA) in December of 2015 with a request for any information ASA had on the difference between steel and aluminum panels pursuant to Paintless Dent Repair (PDR). The NAPDRT reported that some of its members were encountering apparent confusion among collision damage estimators as to the differences in the PDR process when repairing steel vs. aluminum panels and were seeking available independent studies to confirm the field experience reported by its members on the differences in the repair process, specifically when dealing with aluminum. Since no such data existed in the ASA Resource Center records, a study was initiated as a cooperative effort between NAPDRT and ASA to document the PDR repair process when dealing with aluminum panels. Click here to download.

Reference Chart of Not-Included Operations When Installing LKQ Parts

The Reference Chart of Not-Included Operations when Installing LKQ parts serves to establish a baseline of reference materials for common operations when preparing a complete damage assessment and repair estimate. Click here to download.


ASA Documented Collision Repair Operations

This document, prepared by ASA’s Collision Division Refinish Subcommittee, provides tools to help collision repair professionals communicate with their local insurance representatives regarding refinish procedures. It includes information on basic procedures for Blend vs. New Panels, LKQ vs. New Panels, Raw Bumper Covers vs. Primed Bumper Covers and Repaired vs. New Panels. In addition, the document contains a checklist of Included and Non-Included Refinish Operations, as well as one listing items to charge for when doing Quarter Panel Refinish Operations. A valuable resource for every collision repairer, feel free to share with your peers in the industry. Click here to download.


Reference Chart of Not-Included Operations When Installing New Replacement Parts

The Reference Chart of Not-Included Operations When Installing New Replacement Parts serves as a quick summary of general, not-included operations, and should be used in addition to procedure pages supplied by individual information providers. Click here to download.


10 Steps of Professional Diagnostics

Here’s a flier you can give your customers that will educate them as to the resources, time and training it takes to deliver professional diagnostics and a quality repair. In photos and words, it will tell them about the 10-step process it takes to get their car repaired and back on the road. The flier includes ASA’s Code of Ethics and stresses your shop’s professionalism in providing a quality repair experience for your valued customers. Click here to download your free copy.


Market vs. Need Explores Dilemma for Repairers

Two members of ASA’s Collision Operations Committee explore the topic of “Market vs. Need” within the collision repair industry. Each day, repairers discuss with insurers what is needed to completely repair a damaged vehicle vs. the limitation from insurers due to “what the current market does” in repairing a vehicle. Click here to download the article.

A Closer Look at ASA’s Crash Parts Policy

White paper available
The ASA’s Collision Division Operations Committee, composed of ASA member collision shops from around the United States, completed its task of designing an updated ASA crash parts policy reflective of the current parts market. This new policy is contained in a two-page white paper (PDF). Click here to download your free copy


ASA Publishes “Consumers’ Guidelines to ESPs”

ASA published this document for consumers to help explain extended service plans (ESPs) and what consumers need to know if they are interested in purchasing this type of vehicle coverage. “Extended Service Plans/Extended Warranties – Consumers’ Guidelines to ESPs” is a FREE document that helps educate motorists about the different types of extended service plans and how to select the right one to meet their needs. Click here to download your free copy. (7.8 MB download)


Legislative Alert Center

ASA’s Legislative Alert Center is an excellent tool that can help you:

Sign-up for ASA’s Legislative Alert Network and receive legislative alerts direct to your inbox!


Get AutoInc. Magazine

On a bi-monthly basis, members receive AutoInc., the association’s official publication for free. Regular features include “how to” technical and management articles, and legislative, regulatory, industry and association news. AutoInc. covers every aspect of the automotive service industry, from the latest regulatory information to nuts-and-bolts technical articles to shedding light on how to manage a business. Free to members, nonmembers can also receive 12 issues of AutoInc. for the low annual subscription of $35. Click here to order.


ASA Ultimate Buyers Guide

The Ultimate Buyers Guide For Service Professionals has proven to be a valuable resource for association members and other industry professionals who use the Internet to locate products and services for the entire automotive service industry. This information resource uses powerful search technology that continually indexes the content of participating supplier Web sites. Users have the option of performing keyword-driven searches that mirror traditional search engines, or a category-specific search. Both methods produce the most relevant results on the Web. Click here to access the Ultimate Buyers Guide.


ASA Provides Convenient Access to CIC Database Task Force Documents

The Collision Industry Conference (CIC) is a forum designed to allow collision industry stakeholders to come together to discuss issues, build broad understanding, find common ground and communicate to the industry its findings and possible solutions.

ASA previously published its concerns regarding the reintroduction of the bumper prompt currently included in CCC Information Services’ Pathways 4.5 product. The CIC task force recently distributed its comments on the bumper prompt, as well as several paint manufacturer comments on the topic. Those documents are being made available as downloadable PDFs in their original form, as received by the task force members. ASA continues to monitor this situation on behalf its members, and has provided this information for your convenience.

CIC Database Committee – CCC Bumper Prompt Details (overview)

Paint Company responses:

CCC’s response and supplementary materials: