Webinar Wednesdays from ASA!
Noon to 1 p.m. CST
ASA’s Webinar Wednesdays is a year-long series of free, hour-long webinars for members and nonmembers that will air on the third Wednesday of each month.
Each 45-minute webinar in the series will take place at noon Central time with a 30-minute training session followed by a 15-minute Q&A session. The live versions of the webinars will be free to all ASA members, registered collision shops and mechanical repair shops. The recorded versions of the webinars will only be available to ASA members.
Here are the upcoming webinars:
Oct. 17: Modern Chassis Technology with Francisco Moreno, ZF
The foundations of chassis dynamics are reviewed in this webinar. Content includes: Electro-mechanical steering solutions, functions, diagnostics and its sensors will be covered, and how the chassis angles, such as toe, caster and camber,are influenced with different settings. This technical presentation concludes with a short summary of all current driver assistance systems, which have an influence on steering and brake system. After completing this training, the participant will be able to describe components within the suspension system; explain different chassis angles and angle settings; describe the functions and impacts of radar and camera systems, as well as the proper calibration and much more. Because of the in-depth technical nature of this presentation, there will be limited time for Q&A. Register now.
Nov. 28: Customer Retention: 5 Strategies to Grow Service Revenue with Nick Miller, VP of Auto Services with Podium
The way that consumers communicate is different. No longer will phone and email be a sufficient way to maintain contact and interact with your customers. In this webinar, you’ll learn how using messaging to augment your service will significantly boost a shop’s customer retention rate. Participants will also learn some tips and tricks for implementing a messaging strategy that works best for your business. Register now.
Dec. 19: Transparency & Trust: A Guide to Getting Customers and Keeping Them with Jill Trotta of RepairPal
Did you know that 58 percent of consumers felt they weren’t charged a fair price for their last repair? In this class, we will talk about the modern auto care consumer, how they are using the Internet and how you can use this information to your advantage. Key takeaways in this educational webinar include: how to overcome price-sensitive customers; data about price transparency and consumer behavior; and tools to work with the modern auto care consumer. Register now.
ASA offers free webinars to keep you updated on the following issues:
The Even Better I-CAR with Nick Notte – Held on Sept. 11, 2018, this webinar addressed the enhancements to I–CAR‘s Professional Development Program (PDP) that will be implemented in early 2019. It reviewed the industry’s involvement in these enhancements, discussed the reasons for the changes, gave an overview of the changes to the PDP and outlined the transition from current state to the new program. In addition, Notte addressed some FAQs about the new program.
Access Online Webinar
Vehicle Safety Inspections and Safety Technologies – Held on Sept. 27, 2016, this webinar addressed the current status of motor vehicle inspection programs in states across the nation and new safety technologies that are and will be impacting these programs. During the webinar, participants heard from leaders in automotive safety inspection programs; U.S. Rep. Madeleine Dean, (PA-153) on federal legislation affecting safety inspections; and an independent shop manager and vehicle inspection specialist.
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Access Online the Demonstration of a Texas Vehicle State Inspection
Telematics Policy for Shop Owners – Held on July 27, 2016, this webinar addressed the current state of telematics and new technology policy. During the webinar, participants heard from representatives of the aftermarket and the original equipment manufacturers.
Access Online Webinar
New DOL Overtime Rule – Held on Wednesday, June 15, 2016, this webinar featured a variety of speakers addressing the impact of the new rule on mechanical and collision shops.
Access Webinar Audio