Free Industry Tools
ASA provides a number of resources to its membership and the automotive industry at large, published by the association and through its partnerships.
For additional information on any of these publications, please contact Leona Dalavai Scott, Director of Marketing & Communications, at (817) 514-2916, or via email at firstname.lastname@example.org.
Pre and Post-Repair Diagnostic Scan Authorization Form
For collision and mechanical shops doing pre and post-repair scanning, this document provides a template to get customer authorization prior to performing diagnostic procedures. The form also contains a separate explanation of this scanning as a customer handout. With the growing use of Advanced Driver Assist Systems, this process is becoming more common. Click here to download.
Data Security Policy Agreement/Addendum
To help protect and limit the unauthorized disclosure and use of consumer data between a collision repair or mechanical service shop and a third-party, ASA developed the Data Security Policy Agreement/Addendum. Access the two-page document.
Reference Chart of Not-Included Operations When Installing New Replacement PartsThe Reference Chart of Not-Included Operations When Installing New Replacement Parts serves as a quick summary of general, not-included operations, and should be used in addition to procedure pages supplied by individual information providers. Click here to download.
Reference Chart of Not-Included Operations When Installing LKQ PartsThe Reference Chart of Not-Included Operations when Installing LKQ parts serves to establish a baseline of reference materials for common operations when preparing a complete damage assessment and repair estimate. Click here to download.
ASA Documented Collision Repair Operations
This document, prepared by ASA’s Collision Division Refinish Subcommittee, provides tools to help collision repair professionals communicate with their local insurance representatives regarding refinish procedures. It includes information on basic procedures for Blend vs. New Panels, LKQ vs. New Panels, Raw Bumper Covers vs. Primed Bumper Covers and Repaired vs. New Panels. In addition, the document contains a checklist of Included and Non-Included Refinish Operations, as well as one listing items to charge for when doing Quarter Panel Refinish Operations. A valuable resource for every collision repairer, feel free to share with your peers in the industry. Click here to download.
ASA/NAPDRT Aluminum Study White Paper
The National Alliance of Paintless Dent Repair Technicians (NAPDRT) approached the Automotive Service Association (ASA) in December of 2015 with a request for any information ASA had on the difference between steel and aluminum panels pursuant to Paintless Dent Repair (PDR). The NAPDRT reported that some of its members were encountering apparent confusion among collision damage estimators as to the differences in the PDR process when repairing steel vs. aluminum panels and were seeking available independent studies to confirm the field experience reported by its members on the differences in the repair process, specifically when dealing with aluminum. Since no such data existed in the ASA Resource Center records, a study was initiated as a cooperative effort between NAPDRT and ASA to document the PDR repair process when dealing with aluminum panels. Click here to download.
10 Steps of Professional Diagnostics
Here’s a flier you can give your customers that will educate them as to the resources, time and training it takes to deliver professional diagnostics and a quality repair. In photos and words, it will tell them about the 10-step process it takes to get their car repaired and back on the road. The flier includes ASA’s Code of Ethics and stresses your shop’s professionalism in providing a quality repair experience for your valued customers. Click here to download your free copy.
Market vs. Need Explores Dilemma for Repairers
A Closer Look at ASA’s Crash Parts Policy
White paper available
The ASA’s Collision Division Operations Committee, composed of ASA member collision shops from around the United States, completed its task of designing an updated ASA crash parts policy reflective of the current parts market. This new policy is contained in a two-page white paper (PDF). Click here to download your free copy
ASA Publishes “Consumers’ Guidelines to ESPs”
ASA published this document for consumers to help explain extended service plans (ESPs) and what consumers need to know if they are interested in purchasing this type of vehicle coverage. “Extended Service Plans/Extended Warranties – Consumers’ Guidelines to ESPs” is a FREE document that helps educate motorists about the different types of extended service plans and how to select the right one to meet their needs. Click here to download your free copy. (7.8 MB download)
Legislative Alert Center
ASA’s Legislative Alert Center is an excellent tool that can help you:
- Find your elected federal officials, including the president, members of Congress, state legislators, city council members and more.
- Find your elected state officials, including the governors, state legislators and more.
- Keep track of state and federal issues impacting the automotive repair industry.
- Locate and contact your local and national media outlets. Click here!
After 67 years as a print publication, AutoInc. is now digital! That means we are offering content on a more frequent basis at AutoInc.org. You will receive the same great content that you have come to expect and love to read. But now, there will be more of it! You’ll hear from leading industry professionals as well as trainers and successful members who can provide insights and information to help drive your facility’s success in all areas.
ASA Ultimate Buyers Guide
The Ultimate Buyers Guide For Service Professionals has proven to be a valuable resource for association members and other industry professionals who use the Internet to locate products and services for the entire automotive service industry. This information resource uses powerful search technology that continually indexes the content of participating supplier Web sites. Users have the option of performing keyword-driven searches that mirror traditional search engines, or a category-specific search. Both methods produce the most relevant results on the Web. Click here to access the Ultimate Buyers Guide.
ASA Provides Convenient Access to CIC Database Task Force Documents
The Collision Industry Conference (CIC) is a forum designed to allow collision industry stakeholders to come together to discuss issues, build broad understanding, find common ground and communicate to the industry its findings and possible solutions.
ASA previously published its concerns regarding the reintroduction of the bumper prompt currently included in CCC Information Services’ Pathways 4.5 product. The CIC task force recently distributed its comments on the bumper prompt, as well as several paint manufacturer comments on the topic. Those documents are being made available as downloadable PDFs in their original form, as received by the task force members. ASA continues to monitor this situation on behalf its members, and has provided this information for your convenience.CIC Database Committee – CCC Bumper Prompt Details (overview)
Paint Company responses:
CCC’s response and supplementary materials: