Webinar Wednesdays from ASA!
Noon to 1 p.m. CST
ASA’s Webinar Wednesdays is a year-long series of free, hour-long webinars for members and nonmembers that will air on the third Wednesday of each month.
Each 45-minute webinar in the series will take place at noon Central time with a 30-minute training session followed by a 15-minute Q&A session. The live versions of the webinars will be free to all ASA members, registered collision shops and mechanical repair shops. The recorded versions of the webinars will only be available to ASA members.
Here are some scheduled topics:
For Shop Staff
April 17: Increase Sales and Your Customer Value Proposition with Financing
Presenter: Scott Schwalm, assistant vice president, relationship management for Synchrony Car Care
With the average repair order (RO) totaling almost $350, most consumers are not prepared for unexpected, life-throws-a-curveball type of expenses such as car repairs. Learn how to inform and educate your customers with the right information and options suitable for them resulting in a win-win situation for your customers and your shop. Synchrony has done in-depth research on which customer financing options will be the best fit for your different type of customers and how you can package them in a way that is not salesy. In this webinar, you will learn how to enhance your sales experience; reward your best customers; and build loyalty and increase the average RO. Register Now.
April 24: 609 Certification
Presenter: Dave Cappert, ASE Campus Administrator
Anyone doing A/C work that involves handling or charging refrigerant into the system must have their EPA Section 609 certification or could face a fine! In this session, Dave Cappert, technical expert responsible for the ASE Section 609 online certification, will offer training, tips and advice on preparing for the certification test, along with comments on the latest information from the 2019 MACS convention. If your shop does A/C work and your technicians haven’t yet achieved Section 609 certification, don’t miss this webinar! After this webinar, you will have a clear understanding of what the Section 609 Certification covers; you will understand the penalties for not having Section 609 Certification; and you will have a thorough understanding of what the ASE Section 609 certification test contains and how to take the test online. Register Now.
For Shop Management
May 15: Stop Reacting and Start Succeeding
Presenter: Rick White, 180 Biz Solutions
Most shop owners today are on hairpin triggers all day long running from fire to fire. Success becomes just getting to the end of the day without killing someone along the way. The To-Do list only grows. It becomes more and more difficult to get any traction in moving the business forward. How do you change the cycle so you can actually enjoy dinner with your family every night? Take a vacation without worrying that your sales will tank? You have to lead your days with intention, following through from beginning to end. Not so easily done, is it? This seminar teaches you to identify your specific management style, see how it affects overall performance and the steps you can take to modify it to get the most out of your team. In this webinar, you will learn how to get more done in less hours, how to modify YOUR behavior in order to get the results you really want from your business and how to go home feeling like a winner every day. Register Now.
June 19: Belt Slip, the Gift that Keeps on Giving!
Presenter: Bobby Bassett, Gates Corporation, North America National Training Manager
During the session, you will explore the percentage of high rates of warranties for components in the Accessory Belt Drive System (ABDS) and why they just keep coming back. Bobby will communicate system insight, examine root cause failures and provide best practices when working on this system. After this session, you will be able to explain why up to 40% of batteries, 70% of alternators and 99.2% of belts returned to the factory as warranties, performed as intended. You will also learn why belt noise is symptomatic of a system failure, not a belt issue; identify belts for root cause failure plus recommend corrective action of repair and much more. Register Now.
ASA offers free webinars to keep you updated on the following issues:
The Even Better I-CAR with Nick Notte – Held on Jan. 30, 2019, this webinar for collision repairers, Nick Notte, vice president of sales, addressed refinements to I-CAR’s Professional Development Program (PDP), made at the request of the industry. The refined PDP will be implemented in Q2 of 2019. It will review the industry’s involvement in these refinements, discuss the reasons for the changes, detail the changes to the PDP to include subscription and pricing and outline the transition from current state to the new program. Notte addressed questions about the changes discussed and what it means for repair shops.
Access Online Webinar
Vehicle Safety Inspections and Safety Technologies – Held on Sept. 27, 2016, this webinar addressed the current status of motor vehicle inspection programs in states across the nation and new safety technologies that are and will be impacting these programs. During the webinar, participants heard from leaders in automotive safety inspection programs; U.S. Rep. Madeleine Dean, (PA-153) on federal legislation affecting safety inspections; and an independent shop manager and vehicle inspection specialist.
Access Online Webinar
Access Online the Demonstration of a Texas Vehicle State Inspection
Telematics Policy for Shop Owners – Held on July 27, 2016, this webinar addressed the current state of telematics and new technology policy. During the webinar, participants heard from representatives of the aftermarket and the original equipment manufacturers.
Access Online Webinar
New DOL Overtime Rule – Held on Wednesday, June 15, 2016, this webinar featured a variety of speakers addressing the impact of the new rule on mechanical and collision shops.
Access Webinar Audio